Delete in the app
The game is not yet publicly released. If you have a game or private test account:
- Sign in to the account you want to delete.
- Open Settings → Account → Delete Account.
- Read the deletion information and complete the fresh Google or Apple sign-in check requested by the app.
- Confirm deletion and read the result or any further provider instructions.
Signing out or uninstalling does not delete the account. A suspended account retains the deletion process. If you cannot sign in, use the support route below.
Request help without the app
Email support@seasofglory.com with the subject Delete my Seas of Glory account. Include your player identifier or username if known, say that you want the account deleted, and explain if you cannot access the app or sign-in provider.
We need to verify that you control the account before deleting it; a sending email address alone is not proof. Never send your password, authentication token, full identity document or private-message archive. Opening an email link does not itself submit or complete deletion.
We will explain any verification needed and the result or remaining steps. Applicable privacy-request deadlines and rights are described in the privacy notice.
What deletion does
Deletion removes access and progress, ordinary account/game/chat records, friendships and other account relationships. It resolves shared game ownership where needed, removes or replaces personal identifiers in retained shared history, closes game connections and arranges deletion of the Firebase user.
It does not delete your independent Google or Apple account. Where supported, the app attempts to revoke the Apple sign-in grant with fresh authorisation. Follow any manual provider-disconnect instructions if that step cannot complete.
What may remain
- Reported evidence: selected material normally remains for up to 90 days from submission or a finite documented case hold. This does not preserve every conversation.
- Shared history: some game records remain with deleted-player attribution after identifying information is removed or replaced.
- Safety and deletion safeguards: a limited tombstone or hashed identifier can remain to enforce deletion and prevent reuse, along with relevant lawful preservation records.
- Separate copies: providers, support correspondence and any backups can need separate deletion or expiry handling. Other people’s screenshots, received copies, delivered email or notifications cannot be recalled.
We do not promise immediate deletion of every copy everywhere. For a failure, retained category or follow-up, email support@seasofglory.com with the request reference if available. Mandatory privacy rights remain available.